FAQs

You can change the address within 24 hours of placing an order. Go to Instagram and send the new address to me (ING: nantianmen69).

The points – based gameplay is that if you draw a product you don’t like from the blind box in a TikTok live stream, you can exchange it for points. These points can be used to exchange for products when the points store is updated.

1. If your order is stalled in a certain region, please contact us promptly.
2. The product is waiting for customs inspection at the destination, which may take 1 to 3 days. This is normal—please be patient.

1. You can directly cancel your order within 24 hours of placement.
2. Please record the unboxing video in its entirety upon receiving the package to protect your rights. For damages or defects, you can initiate after-sales service.

Using underglaze color technology, it will not fade.

From making the clay body to firing and coloring, all steps are handcrafted, so it takes a long time to produce.

The larger the ceramic product, the greater the production difficulty. We hope you can understand our work.